Design a sustainable system to enrich senior care program
Deliverable
User Study and Insight
Design Strategy
Service Design
Visual Identity
This pro bono initiative looks at the local senior care & service centers, develops a pilot program to involve more professional individuals to pitch in the topic of the aging society, and designs a way to inject fresh content into existing senior community programs.
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/4dda269d-145c-4218-9bb4-05d2b0d325b2_rw_1920.jpg?h=092a87bd8f37bab189930463aa575e2a)
"Aging" takes continual and collective effort to engineer better and better solution
The Challenge: How might we minimize the barriers to involve/invite more people to part-take in senior care initiatives.
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/81379345-3763-44b6-a4cf-a22005c07f3a_rw_1200.png?h=b903349a3d8b12a474b7cfcba8ebb437)
Interview fieldwork with community elders
The Solution: By inviting people to speak on their professions and translate their knowledge/practices into course content similar to a modern-day HR video training program. And develop a course program platform that is easily accessible and replicable to any social worker.
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/3ab7fa68-d4aa-43a0-853e-31ebc5d9fadf_rw_1920.jpg?h=a92a0942e980c66c080936e68e91345f)
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/bac83557-9111-436f-8be9-aa3873aa78eb_rw_1920.jpg?h=d6582488dfe0f0cb07c29915b4844ec8)
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/33c4ad53-b72f-46e7-bae0-2b72cc61b4ff_rw_1920.jpg?h=0f5df057e49feb61c52726334ccb6944)
A system that will gain involvement of wider public and equip social workers with constantly-updating content
![Demo course video-shoot](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/1c538fc5-e035-49b4-b36f-89bbb7f4947f_rw_1920.jpg?h=39bb8c5fe5cd8e9476fbdf8f1cf4c804)
Demo course video-shoot
![Demo course video-shoot](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/6bf2523b-f1f4-4075-889e-905485ad5fe3_rw_1920.jpg?h=2783afd5357c4b6e28389dd4504580eb)
Demo course video-shoot
We named our initiative "senior optimizing league" to indicate that we will be a supporting force to the frontline social workers and created an identity and a series of material that could further benefit our audience.
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/a69c85ec-a6dd-4514-aef2-192a4d26dd52_rw_1920.jpg?h=62fac1e96ccc858404b09b540b6e5f0b)
Visual identity for the platform that will provide certified program
![Online platform available to all](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/c0f7179a-7f50-4933-abf9-9ac9e8238d90_rw_1920.png?h=0631a48e8d6449bb981282dc5710e3d9)
Online platform available to all
![Website that communicates our purpose](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/35281855-0ef2-4162-b8da-70b5ca885d8b_rw_1920.png?h=477dbf8ece728ea9c6dda213e843b5c7)
Website that communicates our purpose
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/cbee855e-4bac-4324-b4e6-c4b69f96db68_rw_1920.jpg?h=afe783281239a709c7be12c9d7b08cf3)
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/a942da3b-364c-4d82-a65a-d59deeb4153f_rw_1920.jpg?h=045b35263051ef8e22253cf6b7317333)
Instruction booklets for each of the courses to further help social workers
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/42cbcf1f-2351-41b4-a27f-e1c2eafa1d31_rw_1200.png?h=816fb7fe48431eae3fd676cb503aca07)
Courses are divided into two categories: mind and body
We launched a pilot program for 12 weeks, and within that period, many course instructors and assistants were trained and then dispatched to a number of community care centers. It is incredible to see how professionals volunteered, and their knowledge is now becoming part of the service to bring new energy nationwide.
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/46063a3c-4ac2-4628-8d76-d5d1ac5c4824_rw_1920.jpg?h=46717dd7a4400f948ad416d9999ed578)
Pilot program and training camp. 42 course instructors and 30 course assistants trained.
![](https://cdn.myportfolio.com/97f51dfa-b9f9-447f-9fab-8994ce1d3291/6c48e238-5e0f-4d06-9ec9-858b00c9eafc_rw_1920.jpg?h=de169e79999fc9df31b42dca50ebfa2f)
12-week pilot program on site (at Keelung First Care Center and Keelung Barcelona Community).